Privacy policy

At Flor, we respect your privacy and are committed to protecting your personal data.

1) Data controller

Flor Restaurant
Madrid, Spain
Contact email: office@flormadrid.com.es

2) Data we collect

Our website does not use analytics cookies or advertising tracking tools.

The only personal data that may be collected are:
– Name and email address, when the user voluntarily subscribes to our newsletter.
– Data required to make a reservation, managed exclusively through CoverManager.

3) Purpose of data processing

Data is used solely to:
– Manage table reservations.
– Send informational communications if the user has subscribed to the newsletter.

4) Third-party services

Reservations are handled via CoverManager, an external platform acting as an independent data controller for reservation-related data.

Flor does not directly access or store payment details or sensitive information entered on that platform.

5) Data retention

Data is retained only for as long as necessary to fulfill its intended purpose or while an active relationship with the user exists.

6) User rights

Users may exercise their rights of access, rectification, erasure, objection, restriction, and portability by contacting office@flormadrid.com.es.

7) Policy updates

Flor reserves the right to update this policy to reflect legal changes or modifications to the website.